HKCR Shop

We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached. Should you wish to return any item please visit our&#xA0;<a href="https://returns.reveni.io/hkcr-shop-by-castore" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">Return Portal</a> and follow the instructions<div data-block="true" data-editor="fj8g8" data-offset-key="4bk90-0-0"><div data-offset-key="4bk90-0-0">Full details of our Returns and Refund Policy can be found&#xA0;<a href="https://merchandise.hkrugby.com/pages/hkcr-shop-customer-service?hcUrl=%252Fen-GB%252Freturns-and-refund-information-1190162" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">here</a></div></div>

We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.Should you wish to return any item please visit our Return Portal and follow the instructions

What is your exchange policy?

Returns & Exchanges

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

My order states delivered but I have not received it.

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

How long do I have to return an item after I receive my parcel?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

How do I check the status of my return and refund?

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I know what size I will need?

How do I care for my clothing?

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Product Information

What is your exchange policy?Updated 2 months ago